by Jason Wilk on January 26, 2009

- There’s no doubt about it, ‘Question and Answer’ based search is finally going to find a home in the US for 09′. The concept was originally made a phenomenon by South Korea’s No.1 search engine, Naver. This year, we have seen quick success with Mahalo launching their take on the service, Mahalo Answers, and now mobile QA search company ChaCha has just raised $30M to continue their strong growth.
- Although two different platforms, Mahalo Answers and ChaCha will run into eachother at some point down the road. Mahalo recently enabled a way for anyone to email Answers@mahalo.com (member or not), and crowdsourced answers will be mailed back for free. ChaCha users (no membership needed) SMS their question to 242242 and receive an answer back from am outsourced ‘guide’ getting paid per response. Standard SMS fees involved plus your text back includes a text-ad. I have been using both services, and I find ChaCha to be more convenient on the go due to speed, however on the standard web, I find myself using Mahalo Answers a few times a week for random questions I don’t have the time to search for.
- In a perfect world of speedy, quality responses, would QA based search become your preference?
by Jason Wilk on January 16, 2009

- Since the launch of Jason Calacanis’ Yahoo Answers competitor, Mahalo Answers, I have been overly impressed with the strength the community has upheld as well as the quality of answers coming back from users. The service has been both helpful and sometimes addictive. Helpful for getting responses to answers I don’t have the time to go search for and addictive because there is always a new question that you think you can answer (in my case, I answer travel questions well).
- Today the service took a new leap and it’s going head to head (sort of) with ChaCha, the SMS question/answer based search engine that let’s you text in a question and receive an answer from one of the thousands of guides getting paid per answer. On Mahalo Answers now, you can ask a question by email at home or on the go without signing in or even having an account (or paying for SMS fees). Just email answers@mahalo.com, the Subject line is the question and body of your email is question details. Opposed to ChaCha who pays their guides, it will interesting to see how the crowdsource model will work in terms of speediness in getting answer back (a big problem with ChaCha). When I first went in to speak with Tyler at Mahalo about this, I asked him about ChaCha. They weren’t sure how they would compete down that road, well today I got my answer. Very nice guys.
Update: You do need an account on Mahalo for right now. Currently being fixed.
by glu on December 17, 2008

- Yahoo announced the shortening of its data anonymizing period from 13 months to 3. Let’s glance at the current anonymizing practices among the big three:
- Google – 9 months…as of september
- Microsoft – 6 months…as of last week
- Yahoo – 3 months…as of today
- Based on these figures, it would seem that the time personal data is kept on file is directly proportional to the companies worth. Ha. Chuckle as we may, this an applause-worthy, albeit a golf clap level, direction for a company desperately in need of some successful directions. Earlier this week, we saw Mahalo Answers launch in direct competition to the popular, slick, but unfortunately neglected Yahoo Answers.
- And now on to the Google, in whose shadow Yahoo has long lived. Google has opened some of its advertising floodgates lately but also taken some criticism for its privacy as well. We do not yet know the effect of these PR Privacy Bombs but as online privacy concerns rise in the public discussion, this early seed sowing may yield a fine crop.
by Jason Wilk on December 15, 2008

- Today launches the latest addition to Jason Calacanis’s human edited search and discovery destination, Mahalo. I had the chance to stop by the office on Friday and check out what was happening. Project A as it has been secretly known for the last couple months, turns out to be Jason’s twist on Yahoo Answers; Mahalo Answers. Since it’s inception, Mahalo has gone through many iterations, trying to integrate and improve upon popular concepts from the most powerful destinations on the web.
- Mahalo Answers is a community-driven knowledge market (or Question and Answer) engine, first implemented by the #1 search company in Korea, Naver in 2002. The Korean engine has had wild success with the product and is the top way people search for things on the web in the country. The concept was finally brought to the US by Yahoo! on December 13,2005 with the launch of Yahoo Answers.
- How does Mahalo play into this? Calacanis thinks that he can beat Yahoo Answers at their own game, since the search giant has paid little attention and offered few incentives/new features to the more than 60 million members that occupy the site.
- One specific problem he addresses, the point systems. Users are given points on Yahoo Answers when they answer questions, get selected as the best response, log-in to the site, etc. The points and levels have no real world value, cannot be traded, and serve only to indicate how active a user has been on the site. A notable downside to the points/level side is that it encourages people to answer questions even when they do not have a suitable answer to give, in order to gain points. Mahalo Answers will let people that are asking questions offer a monetary incentive to people who answer their question the best. In addition, people offering illegitimate responses will have their content removed from the response system by the Mahalo team (who will also be helping generate responses). Yahoo has constant spam responses.
- The real question is, would someone want to pay to have a question answered? Well, in the week that Mahalo Answers has been in closed beta, it certainly proves that some are. Calacanis‘ strategy to ensure that people will want to fork out some money has been to get experts from all industries to answer questions about certain topics. Imagine for a few dollars you can ask a legal expert how to deal with a specific issue rather than browse through pages and pages of content through Google. Or, for another few dollars, asking Mark Cuban how to go about buying a baseball team? (Mark is actually going to be answering questions along with other web personalities and celebs). The ‘Expert’ strategy is very smart and will certainly keep people pouring money back into the system. Some of the beta testers have already made over $100 answering questions. Calacanis thinks it’s perfect timing to offer something like this, saying “many people are out of work, and this is an easy way to make some extra money”. In the end, Mahalo takes a 25% cut of the asking price.
- Another feature Yahoo Answers doesn’t have is the ability to syndicate your questions directly into micro-blog services like Twitter. This will surely make the question and answer based system a lot easier to get quality answers from crowds that you trust.
- All in all, the product is very impressive. The goal is to double traffic for Mahalo to 10 million uniques a month within the year, which should happen even if the concept gains the slightest bit of traction from it’s giant competitor. They think the double in traffic will get them on someone’s radar for an acquisition sometime in the next couple years. Nice job guys.
by Jason Wilk on November 20, 2008

- LeapFish has launched a meta search engine today in hopes to be the next Mamma.com success story (or not).
- With the launch, the company is already contacting
potential advertisers to buy keywords for top positions in their search results.
- The price is a publicly disclosed flat fee of $1000 per keyword and a yearly fee of 5% of whatever you spend.
- The concept as with any meta engine makes sense (integrate blogs, images, multiple search engine results, etc), but who the hell uses them?
- The only meta engine that has been useful to me has been SearchGuy.com, and only because I made a bunch of money on their stock in 2001. (went from $0.08 to around $1.00)
TC